Refund / Cancellation Policy

Refund / Cancellation Policy

Agency may provide written notice to Client of their intent to cancel. Upon Cancellation, Client will no longer be responsible for any financial compensation to Agency for any work from the date of cancellation or thereafter. Any invoices or work up to the date of cancellation must be paid by Client and no previous payments made will be refunded.

In the event Client elects to cancel this Agreement, for Flat Fee based projects, Client agrees to provide 7 days advance written notice to Agency and to pay Agency for any promotional or marketing materials created,

any consult fees, or other expenses incurred according to what is stated in the contract, or if not in the contract, according to Agency Rate Card from the dates between the start of Contract to Date of Cancellation in addition to a 10% cancellation fee of original contract amount. If 7 days advance written notice is not provided to Agency, the entire project fee will be due immediately and payable in full.

For Month-To-Month based projects / jobs, if Client wishes to cancel the contract prior to its natural termination, Client agrees to pay Agency for all months not yet fulfilled by the contract from date of termination to the end of the contract and is due immediately and payable in full.